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Services
Human resources

Clarifying working time models in HR

Processing time per standard request: 8-15 minutes instead of 20-30 minutes
Share of automatically prepared replies: 65-75 percent of requests
Implementation time: 3-6 weeks

Nonprofit
Accounting

Consolidating grant agreements in administration

Processing time per agreement: from 40 to 18 minutes per case
Missed deadlines on grant agreements: Down from 18 to 5 cases per year
Implementation time: 3-6 months

Nonprofit
Accounting

Grant usage reports in nonprofits

Time per grant usage report: from 40 to 18 minutes per report (55% less time)
Overtime in the reporting cycle: from 120 to 40 hours per month
Implementation time: 3-6 months

Nonprofit
Marketing

Campaign copy in nonprofit marketing

Time spent on first drafts: 55 percent less time for campaign copy
Strategic marketing time: an extra 90 hours per month for planning
Implementation time: 3-6 months

Education
Marketing

Personalized course newsletters in education marketing

Time spent creating newsletters: 60% less time per month
Average open rate: +4 percentage points in pilot segments
Implementation time: 6-12 weeks

Media
Inside sales

Sales opportunities from campaign signals

Additional qualified upselling opportunities: +45% qualified opportunities per month
Time spent searching for signals: -35% search time in the sales team
Implementation time: 3-6 months

Media
Account Management

Sales opportunities from campaign reports

Additional qualified upsell opportunities: Increase of around 88 percent per month
Time spent analyzing reports: Reduced by around 90 hours per month
Implementation time: 3-6 months

Media
Marketing

Creative briefings in media agency marketing

Time to approved briefing: reduced from 5 to 2 working days
Manual briefing rework: around 300 hours saved per month
Implementation time: 3-6 months

Technology
IT Operations

Consolidating signals in cloud IT operations

Processing time per incident: from 40 to 24 minutes per incident
Time spent on coordination: around 3,000 hours less per year
Implementation time: 3-6 months

Media
Accounting

Managing campaign budgets in a media agency

Processing time per budget: from 70 to 35 minutes per budget
Clarification cases per month: down from 360 to 140 clarification cases
Implementation time: 3-6 months

Financial services
Credit department

Automating the capture of loan agreement data

Volume: 600 new loan agreements per month
Process: Data capture for general ledger and closing
Lever: Time savings and fewer errors

Science
Data analytics

Analysis protocols in the data lab

Time saved on writing protocols: around 33 percent less time
Time spent on replication requests: from 1.5 to 0.5 hours per request (around 67 percent less)
Implementation time: 6-12 weeks